Since its establishment in 1951, Jordan Insurance Company (JIC) has been providing exceptional care and service to its loyal customers in Jordan and the Middle East. JIC takes pride in being the oldest insurance company in Jordan and one of the oldest in the Middle East, and continues to lead the market today through its customer-focused approach and its exceptional track record of claim payments.
At the heart of JIC’s philosophy is a commitment to transparency, accountability and ethical leadership. The company is driven by a value system that promotes performance and integrity as the cornerstones of its operations. JIC avoids market trends that favor short-sighted hyper-competition, relying instead on evidence-based practices that maintain sustainable, long-term growth. As such, JIC has steadily and consistently strengthened its financial position through the years.
Customers come first at JIC, and the company’s highly knowledgeable staff seeks to provide every customer with the information and insight they need to better understand the market and make informed decisions about insurance coverage. JIC is committed to providing stellar customer service that is practical, efficient and ensures quality at every touch point. The success of this approach is evidenced by the company’s exceptional customer retention rate. JIC works to protect its customers from all conceivable types of personal and corporate risks through its fully integrated lineup of insurance solutions. JIC offers everything from medical, life, motor and property insurance to more niche categories like marine, casualty and engineering insurance, among countless other tailor-made products.
JIC’s robust experience and consistently outstanding performance have provided the company with a wealth of knowledge and expertise in the local and regional insurance markets. Along with its leading position in Jordan, JIC applies its astute influence to the region through its operations in the United Arab Emirates and Kuwait. The company also lends its insight and strength to other insurance markets in the region, holding shares in Yemen’s Watania Insurance Co., Saudi Arabia’s Arabia Insurance Cooperative Company, and Iraq’s Asia Insurance Co.
JIC’s strength, knowledge and expertise are further enhanced by its solid technical partnership with MedNet Jordan and its esteemed panel of international reinsurers. The world’s largest reinsurer, MunichRe, acquired 10 percent of the company in 1999 and continues to serve on its board of directors. MunichRe provides strategic partnership in the form of state-of-the-art underwriting tools and IT solutions, as well as continuous training opportunities for JIC staff.
JIC is consistently recognized regionally and internationally for its strength, leadership and stability. The world’s oldest and most authoritative insurance rating agency, A.M. Best, continues to reaffirm JIC’s Financial Strength Rating of B++ and its Issuer Credit Rating of bbb+, with a stable outlook for the future. In addition to being one of the highest-rated insurance companies in Jordan, JIC has been recognized through numerous industry awards, including awards from Euromoney and MENA Insurance Review. The company is also a leader in corporate social responsibility, supporting the community through numerous initiatives.
With strong ethical values and an unwavering commitment to exceptional customer service, JIC strives to maintain its position as the customer’s first choice for insurance products and services.